Inquiries by PhoneTEL.+81-(0)868-24-2111(Operator)
Agreement for Staying with Your Dog(s)
From the link below, guests must sign our consent forms including a user agreement and accommodation waiver by the day before their stay; guests must also provide proof of viral (at minimum 5-in-1) and rabies vaccinations via image upload or fax.
Dog-friendly Floor User Agreement and Accommodation Waiver Consent Forms
& Reservations Here
Please click the above link to check room availability and fees.
Select your desired date, room type, and number of guests to see availability.
The Shiroyama Terrace
If you still have questions after reading our FAQs and checking our room availability, please use the following inquiry form to send us an email.
Fill out the required information and click "Send Form" once you are done.
*In general we will respond within 24 hours, but for urgent questions, please contact us by phone.